In this technology-led era, the ongoing training and development of staff is more important than ever. However, it is something that can easily get pushed to the bottom of the list, especially when there are many competing challenges to be met. Some HR or accounts departments may conclude that there are more pressing ways to spend the budget.
Nonetheless, keeping employee skills and knowledge current is one of the key actions a business can take to maximise productivity and performance. Here’s a look at the benefits of having a continuous staff training and development programme in place.
It boosts productivity
Staff who have comprehensive and up to date training in their job roles, and beyond, are more productive at work. They have the knowledge and the confidence to work in the most time-efficient and effective ways. This will lessen the amount of error correction and double-checking that needs to be done, and helps reduce backlogs and delays.
It is good for staff morale
Regular training courses show the employees that they are valued by the company, and that they are worth investing in. This increases job satisfaction levels, and means that workers will feel well disposed towards the company, and willing to give something back. They will be more interested in their work, and feel motivated to excel in their role.
It is a standard expectation
The current and upcoming generations consider training and development opportunities as one of the most important criteria when deciding whether to apply for or accept a job role. Therefore, businesses who want to attract the best talent and remain competitive need to invest in continuous staff development as a part of their operating policy.
It creates a multi-skilled workforce
Staff who are trained to have an insight into the whole business will be more flexible in their approach. They may be able to cover a role for an absent colleague, or feel confident to apply for new roles within the company rather than leaving for a different organisation. High retention rates and staff loyalty are good for the business and morale.
This adaptability means that the business will save on extra recruitment costs, and can avoid hiring temporary workers to cover periods of leave or sickness. Staff may also decide that their particular talents would be best suited to a different role within the organisation, thus improving the effectiveness and employee satisfaction levels of the whole company.
To keep up with the pace of change
Technology means that working practices change at an ever-faster pace, and the company could be at risk of falling behind with productivity and competitiveness in the marketplace if it does not embrace new and more efficient methods of working.
In some sectors, an understanding of current rules and regulations is essential. Even if these are not regularly updated or changed, it is still beneficial to run refresher courses to keep staff well informed and reduce the risk of mistakes. Regular training can also reveal any gaps or weaknesses in staff knowledge.
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